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software integration Tag

Zapier – it did make me happier

Zapier - Software Integration I stumbled on Zapier when looking for a way to automate pushing zendesk tasks into a team calendar. Zapier is to adults like Legoland is to kids. So many snazzy things to do! Zapier connects applications through zaps, zapping data from one piece of software to another. It's incredibly easy to set up a zap, there's a nice graphical interface that guides you through selecting your data source and where you want to zap to. In 6 minutes I had set-up a zap from Zendesk to my Gmail calendar, telling zapier to collect only the "tasks" not the "questions" from zendesk support tickets and push them into my...

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Reducing the headache of managing multi sites

Many businesses face the same challenges, especially in the hospitality and catering sector. Fundamental tasks like managing staff across multi sites, rostering shifts, keeping track of accurate hours worked and logging leave requests can become a real headache if there isn't a solid process and platform underneath. Errors can be costly as this data is fundamental to profitability. Often hospitality businesses start with very small teams but grow rapidly and find that their excel spreadsheet for staff tracking becomes more and more complicated and time consuming, to such an extent that come payroll time a full day can easily be lost to administration. If payroll is outsourced there's also...

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